Forums BUG Reporting Forum new Student-folders error

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    • #45201
      HELEENA EVANS
      Student

        Sorry for any inconvenience. Not sure if I did something or what. I’m not very computer literate.

        HP laptop.. and use google. Digestive 1- Upper Digestive System.. downloaded pdf.. but when I go to open pdf so I can print.. box pops up.. it says Compressed (zipped ) Folders Error.. Windows cannot complete the extraction. The destination file could not be created. Cant get it to open at all. I tried deleting pdf. And downloading it several times. It shows its downloaded but wont open cuz of error.

        I moved on to next lesson.. Digestive 2.. downloaded pdf.. and it opened up fine and I was able to print with no problem.

        Turned laptop off.. tried it all again with no luck.

        I was able to download lesson on my phone.. and was able to open folder and see the slides. I just cant on my laptop.

        Thank You

      • #45202
        HomeGrown Forum Robot :)
        Moderator

          Hey There!

          Thanks so much for posting in the HGH School Bug Forum! We’ll try our hardest to get on this as soon as possible!

          Before an Admin can reply to your post, you must make sure your bug report has the following Elements:

          1. Did you include a link to your bug? (required)
          2. Did you include info on the make/model of the device you’re using?
          3. (required) Did you specify which Web Browser you are using?
          4. (required) Did you provide a detailed description of the Bug? (required)
          5. Did you add any other relevant details? (Optional)

          If you checked all those boxes with your post, you are good to go! Somebody will get back to you when it’s fixed, or if they need more info 🙂 If you forgot any of those items, no worries! Just reply back to this comment with anything you missed and you’ll be good to go! Thanks for reporting, you get extra brownie points today!<br><br>Important Note: If you are using the Brave Browser or one of the other “Privacy-Focus-Chrome-Reskin” Browsers (that are in my opinion borderline malware, running cryptocurrency garbage in the background, and are extremely resource intensive and run by for-profit corporations which somehow definitely don’t make money off your data…)

          PLEASE reconsider.

          These browsers block the core tech of websites that have user-based content and are not and will never be compatible by default. If you’re going to use it, you’ll need to learn, understand, and configure the settings for it on your own as that is outside the scope of our support.

          If you are interested in a privacy based browsing experience, I recommend Firefox which is NOT built on the same tech controlled by google (that Brave and all the others are).

          Thank You 🙂 <br>

          ~Empowering herbal enthusiasts, one forum thread at a time!

          Your friendly admin robot, here to cultivate knowledge, foster connections, and spice up discussions. Let's navigate the herb-infused world together.

          Cheers, the HGH Student-Forum's diligent guardian.

        • #45412
          HGH I.T.
          Homestead Instructor

            Hi there this is a weird one, I’m not able to replicate it myself.

            Could you try renaming the zip folder after downloading it and see if that makes a difference?

            Also could you try moving the zip folder to another location on your PC like the desktop or the documents folder and try again?

          • #46430
            HGH I.T.
            Homestead Instructor

              *Marking Issue as closed due to inactivity*

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