Forums BUG Reporting Forum Can’t view videos on IPad, only desktop

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    • #52524
      Angela Cheyunski
      Student

        I’m trying to watch Medicine Making Lesson 6:Infused Oils, Salves, and Lotions and I can not view the videos on my IPad on Firefox or Chrome. I used to be able to but now can not. Is there a work around? It is very inconvenient to have to watch everything on my desktop computer

        • This topic was modified 9 months ago by Angela Cheyunski. Reason: https://homesteadacademy.com/courses/homegrown-herbalist/sections/herbal-medicine-making/lessons/making-herbal-medicines-lesson-6-infused-oils-salves-lotions/
      • #52525
        HomeGrown Forum Robot :)
        Moderator

          Hey There!

          Thanks so much for posting in the HGH School Bug Forum! We’ll try our hardest to get on this as soon as possible!

          Before an Admin can reply to your post, you must make sure your bug report has the following Elements:

          1. Did you include a link to your bug? (required)
          2. Did you include info on the make/model of the device you’re using?
          3. (required) Did you specify which Web Browser you are using?
          4. (required) Did you provide a detailed description of the Bug? (required)
          5. Did you add any other relevant details? (Optional)

          If you checked all those boxes with your post, you are good to go! Somebody will get back to you when it’s fixed, or if they need more info 🙂 If you forgot any of those items, no worries! Just reply back to this comment with anything you missed and you’ll be good to go! Thanks for reporting, you get extra brownie points today!<br><br>Important Note: If you are using the Brave Browser or one of the other “Privacy-Focus-Chrome-Reskin” Browsers (that are in my opinion borderline malware, running cryptocurrency garbage in the background, and are extremely resource intensive and run by for-profit corporations which somehow definitely don’t make money off your data…)

          PLEASE reconsider.

          These browsers block the core tech of websites that have user-based content and are not and will never be compatible by default. If you’re going to use it, you’ll need to learn, understand, and configure the settings for it on your own as that is outside the scope of our support.

          If you are interested in a privacy based browsing experience, I recommend Firefox which is NOT built on the same tech controlled by google (that Brave and all the others are).

          Thank You 🙂 <br>

          ~Empowering herbal enthusiasts, one forum thread at a time!

          Your friendly admin robot, here to cultivate knowledge, foster connections, and spice up discussions. Let's navigate the herb-infused world together.

          Cheers, the HGH Student-Forum's diligent guardian.

        • #52536
          HGH I.T.
          Homestead Instructor

            I’m in the process of upgrading the video system please try the alternate video on the lesson page.

          • #52828
            Rachel Grider
            Student

              I can’t view any videos or alternate videos. I am on my android phone.

              • #53089
                HGH I.T.
                Homestead Instructor

                  should be fixed now, please try again and let me know

                  • #53111
                    Rachel Grider
                    Student

                      It has been working great all day but just now mid video it stopped and reverted back to its old ways…main video and alternates won’t play

                • #53090
                  HGH I.T.
                  Homestead Instructor

                    Give a shot now, the video system is in place on most lessons and should be working across all the usual devices

                  • #53148
                    Rachel Grider
                    Student

                      It seems that everyday this week about this time, I’ll be mid video and it kicks me out of the video and I can’t get back in or watch the alternate videos either…I’ve found that if I log out of the website and log back in it’ll work again. But today apparently! It is still not allowing me to play the videos. I’ll try again later.

                      • #53149
                        HGH I.T.
                        Homestead Instructor

                          what web browser and device are you using Rachel?

                          • #53152
                            Rachel Grider
                            Student

                              I am on an android phone and Google probably 

                              • #53304
                                HGH I.T.
                                Homestead Instructor

                                  Hi Rachel, could you test and see if this bug still happens if you use a different browser? That will help me dial in the issue if we can rule out the browser being the problem.

                                   

                                  Try downloading Firefox from the play store and see if it is also causing an issue

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