Error message on PDF download

[Shannon BrinkleyStudent]

I am getting several (not all) error messages when I try to download the PDF files. Error message states,”Windows cannot complete the extraction. The destination file could not be created.” The latest failed download is on Digestive III.

I am using a Dell laptop

I am using Firefox

[HomeGrown Forum Robot :)Moderator]

Hey There!

Thanks so much for posting in the HGH School Bug Forum! We’ll try our hardest to get on this as soon as possible!

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[HGH I.T.Homestead Instructor]

The error message “Windows cannot complete the extraction. The destination file could not be created” usually means that there is a problem with the permissions of the folder where the zip file is located or extracted. To fix this issue, you can try the following solutions:

Change the file destination to a non-protected area, such as Desktop or Documents.
Rename the file to a shorter name.
Reboot the computer.
I hope this helps. If you need more assistance, please let me know. 😊

1 user thanked author for this post.

Rebecca Messina

[HGH I.T.Homestead Instructor]

The error message “Windows cannot complete the extraction. The destination file could not be created” usually means that there is a problem with the permissions of the folder where the zip file is located or extracted. To fix this issue, you can try the following solutions:

Change the file destination to a non-protected area, such as Desktop or Documents.
Rename the file to a shorter name.
Reboot the computer.
I hope this helps. If you need more assistance, please let me know. 😊

[HGH I.T.Homestead Instructor]

Here is a tutorial for how to fix that error:

How to Fix “Windows Cannot Complete the Extraction” Error

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