Forums BUG Reporting Forum Log-in authentication error

  • This topic has 1 reply, 2 voices, and was last updated 2 years ago by HGH I.T..
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    • #24645
      Joel Roberts
      Student

        Homepage

        Surface Pro 9

        Chrome

        Log-in will no longer authenticate in Chrome. I’ve deleted all cookies, browsing data, etc. I’ve uninstalled and reinstalled Chrome twice with no change. The authentication box doesn’t even attempt to come up to do it’s thing and I just get the “could not authenticate message after attempting to log in.

        It worked before but suddenly just stopped and now I have to use Edge, which I don’t prefer.

        Please let me know if there’s anything I can do to get it working again.

        Thank you,

        Joel Roberts

        Learning all I can. 🙂

      • #25348
        HGH I.T.
        Homestead Instructor

          Hi Joel,

          try going through all the steps in this lesson:
          (REDACTED By Auto-Moderator Robot)>

          also try opening an incognito window in chrome and if it works that will tell us that its a configuration issue with your browser

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