Forums BUG Reporting Forum Password reset fixed problem

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    • #46793
      Geri Scalzi
      Student

        I was attempting, over the weekend, to reset my password on several different Apple devices. I must have tried 20 times! I finally emailed for help and on Monday Jenni sent me a password reset link that looked the same as all the other auto generated reset links. However, I opened hers and was able to reset my password. I realized that had I opened the new reset email every time one came in instead of continuing to use the open email I would have been able to reset my password! Silly me. Lesson learned!

      • #46794
        HomeGrown Forum Robot :)
        Moderator

          Hey There!

          Thanks so much for posting in the HGH School Bug Forum! We’ll try our hardest to get on this as soon as possible!

          Before an Admin can reply to your post, you must make sure your bug report has the following Elements:

          1. Did you include a link to your bug? (required)
          2. Did you include info on the make/model of the device you’re using?
          3. (required) Did you specify which Web Browser you are using?
          4. (required) Did you provide a detailed description of the Bug? (required)
          5. Did you add any other relevant details? (Optional)

          If you checked all those boxes with your post, you are good to go! Somebody will get back to you when it’s fixed, or if they need more info 🙂 If you forgot any of those items, no worries! Just reply back to this comment with anything you missed and you’ll be good to go! Thanks for reporting, you get extra brownie points today!<br><br>Important Note: If you are using the Brave Browser or one of the other “Privacy-Focus-Chrome-Reskin” Browsers (that are in my opinion borderline malware, running cryptocurrency garbage in the background, and are extremely resource intensive and run by for-profit corporations which somehow definitely don’t make money off your data…)

          PLEASE reconsider.

          These browsers block the core tech of websites that have user-based content and are not and will never be compatible by default. If you’re going to use it, you’ll need to learn, understand, and configure the settings for it on your own as that is outside the scope of our support.

          If you are interested in a privacy based browsing experience, I recommend Firefox which is NOT built on the same tech controlled by google (that Brave and all the others are).

          Thank You 🙂 <br>

          ~Empowering herbal enthusiasts, one forum thread at a time!

          Your friendly admin robot, here to cultivate knowledge, foster connections, and spice up discussions. Let's navigate the herb-infused world together.

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          • #46796
            Geri Scalzi
            Student
            Topic Author

              oh, it’s not really a bug problem, although it sure bugged the critters right out of me! More a tech problem due to lack of experience on the users part. Thank you for your understanding.

          • #47831
            HGH I.T.
            Homestead Instructor

              Glad you got it working!

              marking topic as closed

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