Forums BUG Reporting Forum Upper Digestion Module

  • This topic has 3 replies, 3 voices, and was last updated 1 year ago by HGH I.T..
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    • #46010
      Terrie Wyant
      Student

        Hello – My name is Terrie. I am having a bug problem. My email is tlw306@gmail.com.

        – Your Device – Dell Laptop

        – Your Web Browser – Google Chrome

        – Detailed Description of the Bug – I cannot get the PDF to download. The error I am getting is Compressed Zip File error.  When I try to open the document within the folder.

         

         

      • #46011
        HomeGrown Forum Robot :)
        Moderator

          Hey There!

          Thanks so much for posting in the HGH School Bug Forum! We’ll try our hardest to get on this as soon as possible!

          Before an Admin can reply to your post, you must make sure your bug report has the following Elements:

          1. Did you include a link to your bug? (required)
          2. Did you include info on the make/model of the device you’re using?
          3. (required) Did you specify which Web Browser you are using?
          4. (required) Did you provide a detailed description of the Bug? (required)
          5. Did you add any other relevant details? (Optional)

          If you checked all those boxes with your post, you are good to go! Somebody will get back to you when it’s fixed, or if they need more info 🙂 If you forgot any of those items, no worries! Just reply back to this comment with anything you missed and you’ll be good to go! Thanks for reporting, you get extra brownie points today!<br><br>Important Note: If you are using the Brave Browser or one of the other “Privacy-Focus-Chrome-Reskin” Browsers (that are in my opinion borderline malware, running cryptocurrency garbage in the background, and are extremely resource intensive and run by for-profit corporations which somehow definitely don’t make money off your data…)

          PLEASE reconsider.

          These browsers block the core tech of websites that have user-based content and are not and will never be compatible by default. If you’re going to use it, you’ll need to learn, understand, and configure the settings for it on your own as that is outside the scope of our support.

          If you are interested in a privacy based browsing experience, I recommend Firefox which is NOT built on the same tech controlled by google (that Brave and all the others are).

          Thank You 🙂 <br>

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        • #46411
          HGH I.T.
          Homestead Instructor

            Hi there,

            what is the exact error you’re getting?

            The download for that file is working as intended, so it’s likely an issue with your computer or extraction method.

            try dragging and dropping the pdf inside the zip file onto your desktop and see if that works

          • #47850
            HGH I.T.
            Homestead Instructor

              Marking topic as closed due to inactivity.

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