Forums BUG Reporting Forum New format: Can’t get it to full screen, error message

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    • #66188
      Carole Hofmann
      Student

        On any slideshow with the new presenter, when I click on the little blue play button on the bottom left for fullscreen presentation, it will pop up an new window.  However, the new window is not full screen, so I have to click the large screen icon at the top right to maximize the screen.  When I do that, my screen maximized, however I am unable to view the slides because there is a message that says~ Presentation is paused- main window is hidden.  There is nothing that I can find to click to change that.

        Thanks for any help because I am unable to view the slides (too small) without maximizing and using full screen.

        Blessings,

        Carole

        Link to the Bug (Required): https://homesteadacademy.com/courses/homegrown-herbalist/sections/individual-plant-lessons/lessons/alder-alnus-spp/

        I have already cleared my browser cache. Instructions Here: Yes

        I have already unplugged/powered off my device and turned it on again: Yes

        I have already disabled my browser addons/extensions Instructions Here: No

        I have pet a good dog in the last 6 weeks (Optional, highly recommended): Yes

        Which Browser are you using?: Google Chrome

        Blessings,
        Carole

      • #66189
        HomeGrown Forum Robot :)
        Moderator

          Hey There!

          Thanks so much for posting in the HGH School Bug Forum! We’ll try our hardest to get on this as soon as possible!

          Before an Admin can reply to your post, you must make sure your bug report has the following Elements:

          1. Did you include a link to your bug? (required)
          2. Did you include info on the make/model of the device you’re using?
          3. (required) Did you specify which Web Browser you are using?
          4. (required) Did you provide a detailed description of the Bug? (required)
          5. Did you add any other relevant details? (Optional)

          If you checked all those boxes with your post, you are good to go! Somebody will get back to you when it’s fixed, or if they need more info 🙂 If you forgot any of those items, no worries! Just reply back to this comment with anything you missed and you’ll be good to go! Thanks for reporting, you get extra brownie points today!<br><br>Important Note: If you are using the Brave Browser or one of the other “Privacy-Focus-Chrome-Reskin” Browsers (that are in my opinion borderline malware, running cryptocurrency garbage in the background, and are extremely resource intensive and run by for-profit corporations which somehow definitely don’t make money off your data…)

          PLEASE reconsider.

          These browsers block the core tech of websites that have user-based content and are not and will never be compatible by default. If you’re going to use it, you’ll need to learn, understand, and configure the settings for it on your own as that is outside the scope of our support.

          If you are interested in a privacy based browsing experience, I recommend Firefox which is NOT built on the same tech controlled by google (that Brave and all the others are).

          Thank You 🙂 <br>

          ~Empowering herbal enthusiasts, one forum thread at a time!

          Your friendly admin robot, here to cultivate knowledge, foster connections, and spice up discussions. Let's navigate the herb-infused world together.

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        • #66204
          HGH I.T.
          Homestead Instructor

            Hi Carol!

            This is a verified bug with the presenter pausing obnoxiously.

            I’ve been working on a solution but have not resolved it yet… In the meantime if you open the presenter window and just manually drag the corner to be as large as possible without putting it into fullscreen you can achieve the same effect.

            I’ll keep this thread open and post an update once I have it figured out 🙂

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