Lesson PDF Download not working

[CarlaStudent]

I am currently working through: Upper Digestive System 2: The Plants. I did a quick check on lessons I had previously finished and the lesson download PDF link is not working on them either. I use the PDF to check myself if I get stuck on a quiz question. It is a quick way to look up and confirm information.

Link to the Bug (Required): Download Lesson PDF: 1

I have already cleared my browser cache. Instructions Here: Yes

I have already unplugged/powered off my device and turned it on again: Yes

I have already disabled my browser addons/extensions Instructions Here: Yes

I have pet a good dog in the last 6 weeks (Optional, highly recommended): Yes

Which Browser are you using?: Brave

1 user thanked author for this post.

Vasiliki Giannoula

[HomeGrown Forum Robot :)Moderator]

Hey There!

Thanks so much for posting in the HGH School Bug Forum! We’ll try our hardest to get on this as soon as possible!

Before an Admin can reply to your post, you must make sure your bug report has the following Elements:

1. Did you include a link to your bug? (required)
2. Did you include info on the make/model of the device you’re using?
3. (required) Did you specify which Web Browser you are using?
4. (required) Did you provide a detailed description of the Bug? (required)
5. Did you add any other relevant details? (Optional)

If you checked all those boxes with your post, you are good to go! Somebody will get back to you when it’s fixed, or if they need more info 🙂 If you forgot any of those items, no worries! Just reply back to this comment with anything you missed and you’ll be good to go! Thanks for reporting, you get extra brownie points today!<br><br>Important Note: If you are using the Brave Browser or one of the other “Privacy-Focus-Chrome-Reskin” Browsers (that are in my opinion borderline malware, running cryptocurrency garbage in the background, and are extremely resource intensive and run by for-profit corporations which somehow definitely don’t make money off your data…)

PLEASE reconsider.

These browsers block the core tech of websites that have user-based content and are not and will never be compatible by default. If you’re going to use it, you’ll need to learn, understand, and configure the settings for it on your own as that is outside the scope of our support.

If you are interested in a privacy based browsing experience, I recommend Firefox which is NOT built on the same tech controlled by google (that Brave and all the others are).

Thank You 🙂 <br>

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Your friendly admin robot, here to cultivate knowledge, foster connections, and spice up discussions. Let's navigate the herb-infused world together.

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[CarlaStudentTopic Author]

Just went and loaded the browser Firefox per the HGH robot suggestion but the same problem was still there. The link for the Lesson PDF Download is missing.

• This reply was modified 3 days, 19 hours ago by Carla.

[CarlaStudentTopic Author]

Just saw your pop up message that opened when I went to view a lesson. You are performing an upgrade to your system and downloads will not be available until you are finished. Appreciate all the work you do to make sure the system is as strong and efficient as it can be.

[Rebecca MayesStudent]

I am also here to report that the PDF download is not there.  You see PDF Download but instead of the link you usually see, there is a 1.   I am going through the Individual Plant Section.  This started at Calendula.  I am not sure if it has anything to do with the actual plant lessons I am on, but rather a system wide issue.  I have downloaded dozens of PDFs from the academy, including minutes before when I was on Burdoch.  I have changed nothing on my side.  Chrome is my browser.  Cleared cookies, cache, etc.  Went out, restarted.   Please advise.

• This reply was modified 1 day, 8 hours ago by Rebecca Mayes.

1 user thanked author for this post.

Vasiliki Giannoula

[Vasiliki GiannoulaStudent]

Hello,  I’m a student from Greece and I have the same problem, the lesson download pdf is not working!

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